Deputy Store Manager - Beauty Retail
Zagreb, Croatia
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Our client is an international retail company with strong brand presence and high service standards. For their store team we are looking to recruit:
Deputy Store Manager - Beauty Retail
Main Responsibilities:
- Support the Store Manager in ensuring smooth daily operations, achievement of sales targets and KPIs, and effective organization of the store;
- Coordinate and supervise the store team, distribute tasks, monitor performance, and actively contribute to motivation and engagement;
- Ensure excellent customer service, handle complex client situations and complaints, and act as a role model for service standards;
- Oversee merchandising, correct labeling, inventory management, and ordering of goods;
- Take responsibility for cash desk operations and ensure continuity of store activities in the absence of the Store Manager.
The Company Offers:
- Competitive salary;
- 20 days paid annual leave;
- Attractive bonus scheme;
- Food vouchers;
- VIP employee discounts for you and family members;
- Specialized training sessions;
- Language courses;
- Clothing vouchers;
- Flexible shifts supporting work–life balance;
- Work in a young, dynamic, and multi-cultural environment;
- Real opportunities for career growth within the growing company.
Requirements:
- English language – minimum B2 level (Croatian native or fluent);
- 2–3 years of experience in retail, including at least 1 year in a supervisory or senior role;
- Good understanding of retail operations, KPIs, merchandising, inventory control, and cash management;
- Strong leadership and communication skills with a customer-oriented approach;
- Ability to motivate a team, solve problems, and maintain high service standards;
- Good knowledge of Microsoft Office (Word, Excel, Outlook);
- Proactive, organized, and results-driven personality.
All applications will be treated strictly confidentially.Only short-listed candidates will be contacted