For one of our clients, a leading automotive company dedicated to innovation, quality, and sustainability, we are looking for a

Customer Support Representative with Russian and English

Their culture is built on collaboration, continuous improvement, and a passion for driving the future of mobility, empowering every team member to contribute to cutting-edge solutions. They prioritize customer satisfaction and environmental responsibility, fostering a dynamic and inclusive work environment where creativity thrives and excellence is the standard.

Main responsibilities:

• Handle customer inquiries and requests via phone, email and chat;
• Follow up with customers to ensure their issues are fully resolved;
• Maintain up-to-date knowledge of company products, services, and policies;
• Collaborate with different departments.

The client offers:

• Competitive salary with performance-based bonus system;
• Flexible shifts with proper breaks;
• Permanent contract and private health insurance;
• Access to sports activities, lifestyle perks, and brand discounts;
• Professional training and career growth opportunities;
• Modern, well-equipped studio in New Belgrade with easy access to public transport, restaurants, and amenities;
• Supportive international team environment.

Job requirements:

• Fluent level of English and Russian(C1);
• Excellent soft and organizational skills;
• Previous experience in the BPO field is a plus.

Apply and you will get the full broad information about your possibilities with HRS Group!

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