Customer Support Consultant with English

Sofia
No items found.
Sector
Outsourcing & Call center
Administration
Outsourcing Industry
Experience Level
Specialist
Language
English
Employment type
Full Time
Text Link
Заплата
Remote / on site
On site
Hybrid
your consultant
Nia Mincheva
Pre-Selection Recruitment Consultant
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No items found.
Sector
Outsourcing & Call center
Administration
Outsourcing Industry
Experience Level
Specialist
Language
English
Salary
No items found.

Our client is a leading international company in the field of outsourcing industry.

We are currently looking for an ambitious and enthusiastic person for them to join the position:

Customer Support Consultant with English  

Our client offers:

• Attractive salary;

• Additional health insurance;

• Multisport card;

• Food vouchers;

• Office location in a communicative place;

• Great atmosphere with a professional team;

• Opportunity for career development in a vibrant team.

Main responsibilities:

• Handle incoming contacts over phone, live chat, or email;

• Provide a fast, complete, and friendly answer aligned;

• Send out follow up communication for the customer when needed;

• Escalate customer’s enquiries to the correct internal teams, when needed;

• Be able to follow the company's guidelines;

• Excellent communication with local Team Lead to ensure constant feedback loop;

Job requirements:

• Excellent level of proficiency in English - written and spoken (B2/C1);

• Great communication skills;

• Previous experience in the outsourcing industry will be considered an advantage.

If you believe you are the perfect person for this position, do not hesitate to apply.

We are looking forward to receiving your CV.

All provided personal details are processed according to GDPR and are confidential.

Only short listed candidates will be contacted.

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