Our partner is one of the leading providers of technologies, innovations, and solutions. Join a dynamic team and grow with an evolving project as:

Customer Care Representative with German (Non-Voice Communication)

Main responsibilities:‍

• Provide timely and professional support to customers mainly via chat, and email support, ensuring every interaction reflects our commitment to quality service;
• Build lasting relationships by delivering thoughtful, personalized support that puts the customer first;
• Continuously deepen your understanding of our products, services, and policies to deliver accurate and effective solutions.

‍The client offers:‍

• Competitive salary with a performance-based bonus structure;
• Comprehensive benefits package including an additional medical plan, sports card, food vouchers, etc.;
• Inclusive, multicultural team culture;
• Standard or flexible working hours;
• Free courses and trainings;
• Modern office in Sofia;
• Clear opportunities for career development.

‍Job requirements:‍

• Fluency in German (C1);
• Very good command of English (B2/C1);
• Availability to work on shifts;
• Customer orientation and ability to adapt/respond to different types of characters.

Apply and you will get the full broad information about your possibilities with HRS International!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted

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