B2B Tech Support Specialist with German (REMOTE)

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Main Responsibilities:

‍• Assisting business client’s employees, with troubleshooting support for PC, printer and internet service issues;

• Consults with the senior support leader QA or development engineers;

• Resolving easy to moderate technical problems such as VPN, Outlook, routers/switched and other internet enable devices;

• Perform basic hardware repairs and coordinate tech services for faulty equipment when applicable.

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‍The Client Offers:

‍• Excellent salary;

• Great bonus system;

• Nice and friendly multicultural atmosphere;

• Working fully remote from every place in Bulgaria;

• Standard working time (Monday - Friday);

• Social benefit package;

• Free courses in this field;

• Real chances to develop professionally in the company according to one's preferences.

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‍This would be the right role for you if you:

‍• Have excellent verbal and written German (C1/C2 Level);

• Good English level (B1 - B2 Level);

• Very good skills with MS Office, VPN, and Outlook is a must;

• Previous experience in customer or technical support will be considered an advantage.

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Apply and you will get the full broad information about your possibilities with HRS Bulgaria!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.