Technical Support Specialist with Spanish
Местоположение:
София
Ниво:
Старши специалист
Сектор:
Език:
Вид:
Постоянна работа, Пълно работно време
Заплата
Main Responsibilities:
 
  • Provide broad technical support services, to support center customers;
  • Resolving and investigating various cases and escalating them even further to the responsible departments if needed;
  • Create and submit detailed case logs documenting customer interactions. Accuracy, thoroughness, and timeliness are keylogging components;
  • Follow all documented escalation procedures, including issues requiring 3rd party intervention.

The client offers:
  • Excellent salary;
  • Nice and friendly multicultural atmosphere;
  • Home office;
  • Standard working time;
  • Free courses in this field;
  • Real chances to develop professionally in the company according to one's preferences.

This would be the right role for you if you:
  • Have excellent verbal and written Spanish(C1/C2 Level);
  • Very good English level (B2);
  • BA or higher degree preferred;
  • At least 2 years of experience in Technical support or IT position or a similar one.
All applications will be treated strictly confidential.
Only short-listed candidates will be contacted.
Вашият Консултант:
Яна Конова
Консултант "Подбор на персонал"