Technical Support Specialist with Spanish

Местоположение:

София

Ниво:

Старши специалист

Сектор:

Език:

Вид:

Постоянна работа, Пълно работно време

Заплата

Кандидатствай за тази позиция

Main Responsibilities:

Provide broad technical support services, to support center customers;
Resolving and investigating various cases and escalating them even further to the responsible departments if needed;
Create and submit detailed case logs documenting customer interactions. Accuracy, thoroughness, and timeliness are keylogging components;
Follow all documented escalation procedures, including issues requiring 3rd party intervention.

The client offers:

Excellent salary;
Nice and friendly multicultural atmosphere;
Home office;
Standard working time;
Free courses in this field;
Real chances to develop professionally in the company according to one's preferences.

This would be the right role for you if you:

Have excellent verbal and written Spanish(C1/C2 Level);
Very good English level (B2);
BA or higher degree preferred;
At least 2 years of experience in Technical support or IT position or a similar one.

All applications will be treated strictly confidential.
Only short-listed candidates will be contacted.

Вашият Консултант:

Яна Конова

Консултант "Подбор на персонал"

Препоръчай Приятел

Вашият Консултант:

Яна Конова

Консултант "Подбор на персонал"