Resolution Associate with German and English
Начално ниво
Английски, Немски
Постоянна работа, Пълно работно време
Our client is one of the leading IT outsourcing companies in Bulgaria. Currently they are looking for a motivated specialist to join them on position:
Resolution Associate with German and English

Main responsibilities:
  • Act as first point of contact for corporate clients and technician team;
  • Respond to queries via email, web portal and outbound calls (if needed);
  • Escalate cases to the responsible department;
  • Ensure incidents are resolved in a timely manner.

The company offers:
  • Online recruitment process;
  • Internal training;
  • Excellent remuneration package;
  • Additional health and dental insurance;
  • Food vouchers and other special benefits;
  • Multisport card;
  • Career growth opportunities;
  • Regular working hours from Monday to Friday;
  • Central office location.

Job requirements:
  • Proficiency in German and English (B2-C1 Level) ;
  • Previous BPO, or administrative experience is an advantage;
  • Client focus;
  • Analytical thinking and problem-solving skills.
At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!
The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of the corporate cultures and thus enabled us to locate the best candidates for our clients.

Apply and you will get the full broad information about your possibilities with HRS Bulgaria!