Our partner is one of the leading outsourcing companies in Sofia, Bulgaria. Currently, they are looking for motivated specialists to join their multilingual team on the position:
Junior Cloud IT Support
The client offers:
- Act as the primary technical contact, deliver technical troubleshooting and problem-solving solutions for corporate customers;
- Collaborate on cross-team and cross-product technical issues by working with colleagues from other teams;
- Manage critical issues by setting customer expectations, devising and implementing action plans, and professionally communicating to all parties involved.
- Full technical training;
- Hybrid working schedule (50% of the time work from home availability);
- Additional Health Insurance;
- Fully covered public transport subscription;
- Food Vouchers;
- Office location at Sofia’s city center.
- Fluent level of English (C1);
- Prior Customer Service/Technical support experience required;
- Superior researching, problem-solving, and troubleshooting skills;
- Passions for technology and learning.
Apply and you will get the full broad information about your possibilities with HRS Bulgaria!
All applications will be treated strictly confidential.
Only short-listed candidates will be contacted.