Our partner is one of the leading iGaming and betting companies in Bulgaria. They are looking for a Customer Support Agent with Spanish and English to join their team in Bulgaria.

The person will have the opportunity to build a good professional relationship with the clients and improve their experience as users.

Main Responsibilities:

• Supporting clients regarding orders and products availability;
• Resolving and investigating various cases and escalating them even further to the responsible departments if needed;
• Establishing long-term business relationships;
• Being the first point of contact for the client with account related questions.

The client offers:

• Excellent salary;
• Great social package;
• Communication via chat / email / phone;
• Flexible working time;
• Communicative office location;
• Bonuses regarding "special occasions";
• Fancy area;
• Real chances to develop professionally in the company according to one's preferences.

Job requirements:

• Excellent level of Spanish (C1 Level);
• Working level of English (C1);
• Good MS Office skills;
• Previous experience in BPO company.

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!

The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of the corporate cultures and thus enabled us to locate the best candidates for our clients.

Apply and you will get the full broad information about your possibilities with HRS Bulgaria!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.

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