Help-Desk Expert Level 1/2/3 with German
Местоположение:
София
Ниво:
Начално ниво, Специалист, Старши специалист
Сектор:
Аутсорсинг, Контакт центрове , Бизнес/Консултантски услуги
Език:
Английски, Немски
Вид:
Постоянна работа
Заплата
Help-Desk Expert Level 1/2/3 with German

Main Responsibilities:
  • Providing general technical guidance and assistance in problem-solving to corporate clients from Famous Automotive;
  • Perform level 1/2/3 Technical support of B2B customers in connection to resolve technical issues, related to laptops, desktops, tablets, printers, mobile phones, routers, Microsoft office package, and other applications;
  • Uninstall, reinstall software applications;
  • Resolve username and password problems;
  • Assist with navigation around application menus;
  • Troubleshoot email, VPN and other issues;
The Client Offers:
  • Excellent salary;
  • Additional dental care;
  • Health-care insurance;
  • Bonus system;
  • Home-office initial training and work;
  • Standard working shifts (Monday-Friday);
  • Free courses in this field;
  • Nice and friendly multicultural atmosphere;
  • Real chances to develop professionally in the company according to ones preferences.
This would be the right role for you if you:
  • Have excellent verbal and written German (C1 Level);
  • Very good English level (B2 Level);
  • Have technical knowledge or understanding;
  • Previous experience in technical support will be an advantage.
Apply and you will get the full broad information about your possibilities with HRS Bulgaria!
All applications will be treated strictly confidential.
Only short-listed candidates will be contacted