Experienced Customer Support/ Know-Your-Customer Specialist with Romanian & English (New Role)
София, Варна, Бургас
Начално ниво, Специалист, Старши специалист
Аутсорсинг, Бизнес/Консултантски услуги, Телекомуникации
Английски, Румънски
Постоянна работа, Пълно работно време
At HRS, we believe the right job can transform a person's life and the right person can transform a business. We are passionate about connecting our candidates with the right job for them. You are not an exception!
The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of the corporate cultures and thus enabled us to locate the best candidates for our clients.
Our partner is one of fastest-growing Bulgarian companies, providing alternative payment solutions. Currently, they are looking for motivated specialists to join their multilingual team in the role of:
Experienced Customer Support/ Know-Your-Customer Specialist
with Romanian & English (New Role)
Main Responsibilities:
  • Responsible for the communication with B2C/ B2B clients to provide product information and ensure client satisfaction;
  • Provide general support to the clients regarding their inquiries;
  • Process client documents and information, as well as maintain company's database.
The company offers:
  • Opportunity to work from SOFIA or VARNA;
  • Initial training;
  • Additional health, dental and vision insurance;
  • Attractive remuneration and personal bonus system;
  • Food vouchers (100 BGN);
  • Relax zone, Fitness and Bowling in the office space;
  • Coffee, food and drinks available at any moment;
  • Friendly and casual work environment, as well as a creative atmosphere;
  • A chance to participate in the building and improving of an innovative payment system.
 Job requirements:
  • Excellent skills in GREEK or ROMANIAN language (С1 level or native);
  • Very good command of English (B1-B2 level);
  • Previous working experience (Customer Support/Technical Support/KYC/Onboarding Specialist) is a must;
  • Attention to detail and customer focus
Apply now with a CV in English and you will get the full broad information about your possibilities with HRS Bulgaria!
Only short-listed candidates will be contacted.
All applications will be treated strictly confidential.
HRS Bulgaria has License 2361 valid from 15.09.2017