Junior Cloud IT Support
Location:
Sofia
Position Level:
Entry, Specialist
Sector:
IT, Outsourcing Industry
Language:
English
Job Type:
Permanent placement, Full time
Salary
Our partner is one of the leading outsourcing companies in Sofia, Bulgaria. Currently, they are looking for motivated specialists to join their multilingual team on the position:

Junior Cloud IT Support ​

Main responsibilities:
  • Act as the primary technical contact, deliver technical troubleshooting and problem-solving solutions for corporate customers;
  • Collaborate on cross-team and cross-product technical issues by working with colleagues from other teams;
  • Manage critical issues by setting customer expectations, devising and implementing action plans, and professionally communicating to all parties involved.

The client offers:
  • Full technical training;
  • Hybrid working schedule (50% of the time work from home availability);
  • Additional Health Insurance;
  • Fully covered public transport subscription;
  • Food Vouchers;
  • Office location at Sofia’s city center.

Job requirements:
  • Fluent level of English (C1);
  • Prior Customer Service/Technical support experience required;
  • Superior researching, problem-solving, and troubleshooting skills;
  • Passions for technology and learning.

Apply and you will get the full broad information about your possibilities with HRS Bulgaria!

All applications will be treated strictly confidential.
Only short-listed candidates will be contacted.
 
Your Consultant:
Vanesa Filisyan
Junior Recruitment Consultant