Customer Service Advisor with French
At HRS, we believe the right job can transform a person`s life and the right person can transform a business. We`re passionate about connecting our candidates with the right job for them.
For this campaign we are looking for Customer Advisors to join the team of the world’s biggest car hire booking service, Rentalcars.com. You’ll be the ultimate “help” to Rentalcars’ customers – so you’ll need to be curious, creative and capable of critical thinking.
You are not exception!
Our ideal candidate
*Is able to communicate freely in French with working level of English
*Is passionate for providing the best customer service
*Takes ownership of their work and multi-tasks well
*Is a problem solver and is able to flex to different customer profiles
Deliver a high level of customer service by:
*Using empathy/positive language when answering questions while they’re browsing our website.
*Helping each customer find their ideal car.
*Spotting opportunities to provide information that your customer may require at a later stage.
*Dealing with requests between booking and pick-up.
*Conducting post-travel investigations after the rental has finished.
*Consistently create encouraging experiences for our customers, whether they’re booking online/over the phone.
What’s in it for you:
*A bright, modern and exciting place to work, with excellent staff facilities
*Performance related pay
*Voluntary Medical plan
*Annual reward and recognition events
*Team and Concentrix events
Don`t miss your chance!
All applications will be treated strictly confidential.
Only short-listed candidates will be contacted.
HRS Bulgaria has License № 2361/15.09.2017