Our partner is a business process outsourcer, specializing in global, high-touch consumer, patient and end user engagement. Currently, they are looking for new members to join the role of:
1st line Coordinator with German (FULLY REMOTE - NEW PROJECT)
Main responsibilities:
Help identify and resolve customers’ queries by providing accurate information;
Assess the customers’ needs and troubleshoot any issues they might have;
Resolve hardware/software issues and account related problems in a timely manner;
Assist with navigating around application menus;
Follow the company’s standards and policies in order to provide high quality client experience.
Our client offers:
Initial training;
Excellent salary;
Additional health insurance;
Multicultural environment;
Flexible working hours;
Additional trainings and seminars;
Great office location;
Opportunity for growth;
Dynamic working atmosphere;
Friendly and supportive team;
Team buildings.
Job requirements:
Excellent level of German (C1);
Good verbal and written skills in English (B2);
Standart working schedule;
Practical knowledge of MS Office;
Experience in a customer or technical support role will be considered as an advantage.
Apply now and join the international team!
All applications will be treated strictly confidential.
Only short-listed candidates will be contacted.
HRS Bulgaria has License № 2361 valid from 15.09.2017.
info@hrs-bg.com
+ 359 2 419 14 14
karina.petkova@hrs-bg.com