1st line Coordinator with German (FULLY REMOTE - NEW PROJECT)
Location:
Sofia, Plovdiv, Varna, Burgas, Bankya, Blagoevgrad, Bobov Dol, Botevgrad, Veliko Tarnovo, Vidin, Vratsa, Gabrovo, Dobrich, Dupnitsa, Elin Pelin, Ihtiman, Kostinbrod, Kostenets, Kyustendil, Lovech, Mezdra, Montana, Novi Iskar, Pazardzhik, Pernik, Pleven, Radomir, Ruse, Samokov, Silistra, Shumen, Svoge, Stara Zagora, Haskovo, Remote
Position Level:
Entry, Specialist
Sector:
Outsourcing Industry, Contact centers , Business/Consultancy services
Language:
English, German
Job Type:
Permanent placement, Full time
Salary (BGN):
3000 - 3200
Our partner is a business process outsourcer, specializing in global, high-touch consumer, patient and end user engagement. Currently, they are looking for new members to join the role of:
 
1st line Coordinator with German (FULLY REMOTE - NEW PROJECT)
 
Main responsibilities:
  • Help identify and resolve customers’ queries by providing accurate information;
  • Assess the customers’ needs and troubleshoot any issues they might have;
  • Resolve hardware/software issues and account related problems in a timely manner;
  • Assist with navigating around application menus;
  • Follow the company’s standards and policies in order to provide high quality client experience.
Our client offers:
  • Initial training;
  • Excellent salary;
  • Additional health insurance;
  • Multicultural environment;
  • Flexible working hours;
  • Additional trainings and seminars;
  • Great office location;
  • Opportunity for growth;
  • Dynamic working atmosphere;
  • Friendly and supportive team;
  • Team buildings.
Job requirements:
  • Excellent level of German  (C1);
  • Good verbal and written skills in English (B2);
  • Standart working schedule; 
  • Practical knowledge of MS Office;
  • Experience in a customer or technical support role will be considered as an advantage.
Apply now and join the international team!
All applications will be treated strictly confidential.
Only short-listed candidates will be contacted.
 
HRS Bulgaria has License № 2361 valid from 15.09.2017.
Your Consultant:
Karina Petkova
Junior Recruitment Team Lead