Technical Support Representative with German OR French (Fully remote)

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Our partner is one of the leading outsourcing companies in Bulgaria. They are looking for to join their team in Bulgaria. The person will have the opportunity to build a good professional relationship with the clients and improve their experience as users.
Technical Support Representative with German OR French (Fully remote)
Main Responsibilities:
- Performing technical support of company employees via phone, email, and chat;
- Providing general technical guidance and assistance in problem-solving to corporate users from international companies;
- Diagnosing and resolving technical issues, related to laptops, desktops, tablets, phones, routers, Microsoft office package and other applications;
- Troubleshooting email, VPN and other issues.
The Client Offers:
- Excellent salary and bonus system;
- Nice and friendly multicultural atmosphere;
- Fully-remote option;
- Flexible working time (24/7);
- Social Benefit Package;
- Paid training included;
- Real chances to develop professionally in the company according to one's preferences.
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This would be the right role for you if you:
• Have excellent verbal and written German OR French (C1/C2 Level);
• Good English level (B2 Level);
• Very good skills with MS Office, VPN, Outlook will be a plus;
• Previous experience in technical support will be considered as an advantage but is not a must.
Apply and you will get the full broad information about your possibilities with HRS Bulgaria!
All applications will be treated strictly confidential.
Only short-listed candidates will be contacted.