Our client is a leading provider of managed global outsourcing and shared service solutions, specialized in software development, risk management, data analysis, administrative and customer services. We are looking for a professional with passion for innovation and technology, to join their team for the role:

Supervisor - Payments and Fraud

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Main responsibilities:

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• Supervise activities, related to growing payments and fraud team;

• Organise the working process by providing clear instructions and setting targets;

• Act as a “hands-on manager” and actively assist team members with their daily tasks;

• Handle escalations of suspicious client activity;

• Monitor the proper execution of work flows with regard to suspicious activity/clients and take measures, as needed;

• Monitor and provide feedback on the performance of the individuals within the team;

• Produce regular status updates and reports to management;

• Lead the training of new and existing team members;

• Suggest improvements to risk related projects, processes and procedures;

• Collaborate with internal teams to address and resolve issues.

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Qualifications / Skills:

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• University degree in Economics, Finance or relevant;

• At least 5 years of experience in payments or fraud;

• Minimum 3 years of experience in leading a team;

• Proficiency in MS Excel, Fraud software, KYC software, Digital identification software;

• Experience with transaction monitoring/screening within a rules-based ERP system;

• Great communication and time management skills;

• Experience working with analytical/statistical tools in a previous job;

• Good knowledge of various payment systems/gateways at an international level;

• Very good command of written and spoken English.

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The company offers:

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• Opportunity to join a fast developing, international company;

• Professional and stimulating working environment;

• Space for your ideas to be heard and implemented;

• Competitive remuneration package and additional benefits.

If you recognize yourself in this position, please send us your CV in English.

Only shortlisted candidates will be approached.

HRS Bulgaria has License № 2361 valid from 15.09.2017

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