Non-voice Support with German and English (night shifts)

Sofia
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Sector
Outsourcing Industry
Telecommunications
Online Gaming
Experience Level
Specialist
Language
German
English
Employment type
Permanent placement
Text Link
Заплата
Remote / on site
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Lina Ashram
Recruitment Consultant
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No items found.
Sector
Outsourcing Industry
Telecommunications
Online Gaming
Experience Level
Specialist
Language
German
English
Salary
No items found.

For one of our clients, an innovative and leading company specializing in client services, we are looking for:

Non-voice Support with German and English (night shifts)

Main responsibilities:

  • Help identify and resolve customers’ queries (Email/Chat) by providing accurate information;
  • Assess the customers’ needs and troubleshoot any issues they might have;
  • Resolve customer issues and account related problems in a timely manner;
  • Assist with navigating around application menus.

Our client offers:

  • Initial training;
  • Excellent salary and bonuses;
  • Additional health insurance;
  • Multicultural environment;
  • Flexible working hours;
  • Additional trainings and seminars;
  • Great office location;
  • Friendly and supportive team.

Job requirements:

  • Excellent level of German (C1);
  • Good verbal and written skills in English (B2);
  • Experience in a customer or technical support role will be considered as an advantage.

Apply now and join the international team!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.

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