Our partner is one of the leading iGaming and betting companies in Bulgaria. They are looking for to join their team in Bulgaria.The person will have the opportunity to build a good professional relationship with the clients and improve their experience as users.

‍

Customer Support Agent with Spanish and English

‍

Main Responsibilities:

• Supporting clients regarding orders and products availability;
• Resolving and investigating various cases and escalating them even further to the responsible departments if needed;
• Establishing long-term business relationships;
• Being the first point of contact for the client with account related questions.

‍

The client offers:

• Excellent salary;
• Great social package;
• Communication via chat / email / phone;
• Flexible working time;
• Communicative office location;
• Bonuses regarding "special occasions";
• Fancy area;
• Real chances to develop professionally in the company according to one's preferences.

‍

Job requirements:

• Excellent level of Spanish (C1 Level);
• Working level of English (C1);
• Good MS Office skills;
• Previous experience in BPO company.

‍

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.

‍

‍

‍