Customer Support Agent with Spanish and English
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Our partner is one of the leading iGaming and betting companies in Bulgaria. They are looking for to join their team in Bulgaria.The person will have the opportunity to build a good professional relationship with the clients and improve their experience as users.
Customer Support Agent with Spanish and English
Main Responsibilities:
- Supporting clients regarding orders and products availability;
- Resolving and investigating various cases and escalating them even further to the responsible departments if needed;
- Establishing long-term business relationships;
- Being the first point of contact for the client with account related questions.
The client offers:
- Excellent salary;
- Great social package;
- Communication via chat / email / phone;
- Flexible working time;
- Communicative office location;
- Bonuses regarding "special occasions";
- Fancy area;
- Real chances to develop professionally in the company according to one's preferences.
Job requirements:
- Excellent level of Spanish (C1 Level);
- Working level of English (C1);
- Good MS Office skills;
- Previous experience in BPO company.
All applications will be treated strictly confidential.
Only short-listed candidates will be contacted.
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