Customer Support Agent with Spanish and English

Sofia
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Sector
Outsourcing Industry
Contact centers
Telecommunications
Online Gaming
Experience Level
Entry level
Specialist
Language
English
Spanish
Employment type
Permanent placement
Text Link
Full Time
Text Link
Заплата
Remote / on site
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Maria Atanasova
Junior Recruitment Consultant
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No items found.
Sector
Outsourcing Industry
Contact centers
Telecommunications
Online Gaming
Experience Level
Entry level
Specialist
Language
English
Spanish
Salary
No items found.

Our partner is one of the leading iGaming and betting companies in Bulgaria. They are looking for to join their team in Bulgaria.The person will have the opportunity to build a good professional relationship with the clients and improve their experience as users.

Customer Support Agent with Spanish and English

Main Responsibilities:

  • Supporting clients regarding orders and products availability;
  • Resolving and investigating various cases and escalating them even further to the responsible departments if needed;
  • Establishing long-term business relationships;
  • Being the first point of contact for the client with account related questions.

The client offers:

  • Excellent salary;
  • Great social package;
  • Communication via chat / email / phone;
  • Flexible working time;
  • Communicative office location;
  • Bonuses regarding "special occasions";
  • Fancy area;
  • Real chances to develop professionally in the company according to one's preferences.

Job requirements:

  • Excellent level of Spanish (C1 Level);
  • Working level of English (C1);
  • Good MS Office skills;
  • Previous experience in BPO company.

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.

                   

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