Chat and Email Support Specialist with German (New Company)

Sofia
No items found.
Sector
Administrative and office
Outsourcing & Call center
Online Gaming
Experience Level
Specialist
Entry level
Language
German
English
Employment type
Full Time
Text Link
Permanent placement
Text Link
Заплата
Remote / on site
On site
your consultant
Yana Bogomilova
Pre-Selection Recruitment Consultant
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No items found.
Sector
Administrative and office
Outsourcing & Call center
Online Gaming
Experience Level
Specialist
Entry level
Language
German
English
Salary
No items found.

Our partner, a leading global company in the iGaming industry and new for the Bulgarian market, is currently seeking motivated specialists to join their dynamic, multilingual team for the following position:

Chat and Email Support Specialist with German (New Company)

Main responsibilities:

  • Respond to customer inquiries via live chat and email in a timely and professional manner;
  • Troubleshoot and resolve customer issues related to account access, deposits, withdrawals, and gameplay;
  • Maintain a thorough understanding of our casino games, sports betting options, promotions, and policies to effectively assist customers.


Our client offers:

  • Competitive salary;
  • Attractive bonus system;
  • Excellent benefit package;
  • Great office locations in Sofia;
  • Flexible working hours;
  • Ability for career and professional growth within the industry;
  • A supportive and collaborative work environment.

Job requirements:

  • Fluency in German (C1);
  • Excellent level of English (B2);
  • Availability to work an 8-hour shift with 24/7 coverage;
  • Being able to work from the office in Sofia;
  • Knowledge or experience in the online gambling industry will be considered as an advantage.

Apply and you will get the full broad information about your possibilities with us!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.

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