For one of our partners - a global software company which develops and successfully operates a leading online trading platform, we are looking for E-MAIL AND CHAT SUPPORT with GERMAN/SPANISH/ITALIAN/FRENCH/ARABIC
to join their team.
What company offers:
- Provide information about financial instruments and services of the company;
- Respond to customer requests for installation, registration and regular operations with client’s software;
- Provide support regarding technical, trading and financial issues to customers queries by email and chat;
- Verify the request details with the customer;
- Research and answer questions and solve problems for a complete customer’s satisfaction;
- Follow up on the successful completion of each case.
- Great opportunity for professional and personal development within a fast growing company;
- Extensive training programs;
- Competitive remuneration package;
- Excellent working conditions;
- Cooperative team environment.
- Fluency in the German/Spanish/Italian/French/Arabic language;
- Fluency in the English language;
- Good computer literacy;
- Excellent typing skills;
- Analytical and problem-solving skills;
- Ability to prioritise tasks and work with minimal supervision;
- Financial/Economic background or education will be considered as an advantage;
- Customer service experience will be considered as an advantage;
- Willingness to work on shifts (including night shifts).
At HRS we believe the right job can transform a person's life and the right person can be the game changer for a business. You are no exception!
Feel free to send your CV at firstname.lastname@example.org
or apply directly in the job offer hitting the "Submit your CV" button.