E-MAIL AND CHAT SUPPORT GERMAN/SPANISH/ITALIAN/FRENCH/ARABIC
Местоположение:
София
Ниво:
Младши
Сектор:
Аутсорсинг
Език:
Английски, Немски, Испански, Италиански, Aрабски, Френски
Позиция:
Заплата
For one of our partners - a global software company which develops and successfully operates a leading online trading platform, we are looking for E-MAIL  AND CHAT SUPPORT with GERMAN/SPANISH/ITALIAN/FRENCH/ARABIC to join their team. 

Main responsibilities:
  • Provide information about financial instruments and services of the company;
  • Respond to customer requests for installation, registration and regular operations with client’s software;
  • Provide support regarding technical, trading and financial issues to customers queries by email and chat;
  • Verify the request details with the customer;
  • Research and answer questions and solve problems for a complete customer’s satisfaction;
  • Follow up on the successful completion of each case.

What company offers:
  • Great opportunity for professional and personal development within a fast growing company;
  • Extensive training programs;
  • Competitive remuneration package;
  • Excellent working conditions;
  • Cooperative team environment.

Requirements:
  • Fluency in the German/Spanish/Italian/French/Arabic language;
  • Fluency in the English language;
  • Good computer literacy;
  • Excellent typing skills;
  • Analytical and problem-solving skills;
  • Ability to prioritise tasks and work with minimal supervision;
  • Financial/Economic background or education will be considered as an advantage;
  • Customer service experience will be considered as an advantage;
  • Willingness to work on shifts (including night shifts). 

At HRS we believe the right job can transform a person's life and the right person can be the game changer for a business. You are no exception!

Feel free to send your CV at nora.georgieva@hrs-bg.com or apply directly in the job offer hitting the "Submit your CV" button. 
Вашият Консултант:
Нора Георгиева
Консултант подбор на персонал