Customer Support Agent
Местоположение:
София
Ниво:
Сектор:
Финанси и счетоводство, Информационни технологии
Език:
Английски
Вид:
Заплата (BGN):
 
Main Responsibilities:
  • Provide information about financial instruments and services of the company;
  • Respond to customer requests for installation, registration and regular operations with client’s software;
  • Provide support regarding technical, trading and financial issues to customers queries by email and chat;
  • Verify the request details with the customer;
  • Research and answer questions and solve problems for a complete customer’s satisfaction;
  • Follow up on the successful completion of each case;
 
Requirements:
  • Fluency in English language;
  • Good computer literacy;
  • Excellent typing skills;
  • Analytical and problem-solving skills;
  • Ability to prioritise tasks and work with minimal supervision;
  • Financial/Economic background or education will be considered as an advantage;
  • Customer service experience will be considered as an advantage;
  • Willingness to work on shifts, including night;
 
The company will support with:
  • Great opportunity for professional and personal development within a fast growing company;
  • Extensive training programs;
  • Competitive remuneration package;
  • Excellent working conditions;
  • Cooperative team environment;
At HRS Staffing, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not exception!