HRS Staffing currently works with the leaders on the BPO market in Bulgaria. For them we are searching for enthusiastic people to join the dynamic world of the Outsourcing career.
Customer Service Associate with Chinese
Tasks and responsibilities:
• Managing communication channels related to our client's web services;
• Customer support in Chinese language via chat/e-mail and phone;
• Participating in competition session and taking part in innovations regarding our client's business;
• Increasing customer satisfaction by using professional customer support techniques.
What we offer:
• Professional experience with international company;
• Excellent working conditions, in-house recreational activities;
• Great atmosphere with a professional team of 100 or even more talented and committed people;
• Opportunity to practice your language skills;
• Regular feedback about your performance;
• Personal development and promotional opportunity.
What you need to be:
• Fluent or native in Chinese language;
• Very good level of English language;
• Self-motivated, pragmatic, friendly and communicative;
• Customer relationship skills to manage telephone-based interactions, including escalations.
Apply and you will get the full broad information about your possibilities with HRS Staffing Bulgaria in the BPO sector!
At HRS Staffing, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them.