Our partner is one of the leading business transformation companies. They are looking for a Specialist Support to join their team as it is expanding. The person will have the opportunity to build a good professional relationship with the clients and improve their experience as users.
Main Responsibilities:
Diagnoses computer trouble and helps customers to solve the hardware and software problems encountered in use;
Providing technical assistance to customers regarding their requests and issues logged in the ticketing system;
Maintaining up-to-date information in the database about performed activities and operations;
Operating with specialized software to provide queries and support for work systems.
The client offers:
Excellent salary and bonus system;
Great social package;
Nice and friendly multicultural atmosphere;
Working REMOTE during the pandemic;
Standard or flexible working time ;
Free courses in this field;
Real chances to develop professionally in the company according to one's preferences.
This would be the right role for you if you:
Have excellent verbal and written Polish, Portuguese or Finnish (C1/C2 Level);
Very good English level (C1 Level);
Willingness to learn and develop;
Previous experience in customer or technical support will be an advantage.
At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them.
You are not an exception!
All applications will be treated strictly confidential.
info@hrs-bg.com
+ 359 2 419 14 14
silviya.bogoeva@hrs-bg.com